Shipping policy
Shipping Policy
At Pods Plan Ltd, we strive to provide convenient and reliable shipping options for our customers. Please review the following shipping policy to understand how we process and deliver your orders.
Free Shipping within Mainland UK:
We are pleased to offer free standard shipping on all orders within mainland UK.
This includes England, Scotland, and Wales.
No minimum purchase is required to qualify for free shipping within mainland UK.
Shipping Outside Mainland UK:
For orders outside mainland UK, including Northern Ireland, the Scottish Highlands, Isles of Scilly, and other remote areas, shipping rates will be calculated based on prevailing carrier rates.
Shipping charges will be displayed during the checkout process before you finalize your order.
Delivery Timeframes:
Orders are typically processed and dispatched within 1-2 business days, excluding weekends and public holidays.
Delivery times vary depending on your location and the shipping method chosen at checkout.
Estimated delivery times will be provided to you during the checkout process based on your shipping address.
Order Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
You can track the status of your order using the provided tracking number on the carrier's website.
Shipping Carriers:
We partner with reputable shipping carriers to ensure timely and secure delivery of your orders.
Our primary shipping partners include [list of shipping carriers].
Shipping Restrictions:
Please note that we currently do not ship to international destinations outside the UK.
We also do not ship to PO boxes or APO/FPO addresses.
Order Modifications:
If you need to modify your shipping address or make any changes to your order, please contact our customer support team as soon as possible.
We will do our best to accommodate your request, but please note that once an order has been dispatched, modifications may not be possible.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at hello@podsplan.com.